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Use Microsoft's Outlook as Hotline/Helpdesk-solution for customer enquiry to Office assistants + registries. This Add-in for the program ReplyButler supports you when you with storing + construction of the Secretary-text modules for the helpdesk. The Secretary boilerplates support a multi-user configuration so that with a local network all helpdesk staff use the same text modules and share the same DB. All suggestions for written texts already have bilingual headlines + were marked with icons to find them more easy. This folder structure can be used in Microsoft's Outlook with the software ReplyButler, and the texts and the texts can get accesed at express speed. Give it a try!
Keywords: Microsoft Outlook, Helpdesk, Text modules, Secretary textmodules, e-mail support, customer support, Helpdesk software
Recent Changes: Not Established
Install Support: Install and Uninstall
Supported Languages: English, German
Additional Requirements: Not Established
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